Support

Questions, bugs or ideas: we read them all.

Get in touch: email hello@dachsfin.com, or in the app go to More › Help & feedback. English or 中文 both work. We usually reply within 2 working days.

Common questions

Does DachsFin convert my currencies?

No. Every entry keeps its own currency (MYR, SGD, CNY, USD and more). Totals are shown per currency, so your numbers never drift with exchange rates.

Can DachsFin see my bank account?

No. DachsFin doesn’t connect to banks. You log transactions yourself, so your login details never leave your bank.

Where is my data kept?

On your phone and in your DachsFin account on our servers, so it comes back if you change phones. See the Privacy Policy for details.

How do I change my Dachsie, the colours or dark mode?

Go to More › Change my Dachsie. The whole app re-colours to match your new pup. Light or dark is under More › Appearance.

How do I add the home-screen widget?

Touch and hold your home screen, tap + (or Edit › Add Widget), search for DachsFin and pick a size. The larger size has an Add button for logging an expense straight away.

Can I move my data from another app?

Yes. Export a CSV from your old app, then in DachsFin go to More › Import data and send it to us. We’ll add your entries for you, usually within 2 working days.

Can I get a copy of my data?

Yes. Email hello@dachsfin.com from the address you sign in with and we’ll send you a copy within 21 days.

Deleting your account

In the app, go to More › Accounts › Delete account and type DELETE to confirm. Your account and everything saved to it are removed from our servers, this phone is cleared and you are signed out. If you signed in with Apple, DachsFin’s access to your Apple ID is revoked too.

Can’t get into the app? Email hello@dachsfin.com from the address you sign in with and we’ll delete it for you.